Return and Exchange


POLICY

Items purchased from SWARUSH by Vrushali are eligible for an exchange/return up to 7 days from the date of Purchase.


CONDITIONS

  1. Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please be careful of makeup or deodorant rubbing off on the garment. Items without tags will not be accepted.
  2. In case of any discounts applied during ordering. the discounts value shall also be adjusted in the refunds, as applicable.
  3. COD collection charges (RS. 100 per order) applied on COD orders, are non refundable.

In case you receive a damaged/defective product, the company should be notified within 24 hours of receipt. We request you to share an image of the product at info@swarushbyvrushali.com


HOW TO SEND IN YOUR RETURN/EXCHANGE

To process a return please follow below:

  1. Please submit your request by clicking on return requests in the bottom of the page or copying the below URL on another browser window. https://www.swarushbyvrushali.com/pages/return-request
  2. For exchanges: please indicate the desired style/size. We recommend you contact customer service to place your exchange on hold so it does not sell out while we await your package. Please call or send an e-mail with the order number, the item, and size you would like on hold at info@swarushbyvrushali.com

Shipping Address for self-ship product/s:-

Swarush by Vrushali

Gopal Nagar

Nagpur, India 440022

+91-9359893449

  • Reverse pick up from your shipping address: Our reverse pick-up facility is currently available only in select locations, which fall under the service network of our courier partners.

EXCEPTIONS

  • SHIPPING CHARGES
  • Shipping charges on expedited orders are not refunded as store credit.